Frequently Asked Questions

Have questions about our Fort Walton Beach dog grooming and self-serve pet wash services?  You are in the right place.  Take a look below at some of the more commonly asked questions here at U-Scrub A Pup and feel free to call us if you still have any questions.

What do I need to bring to U-Scrub A Pup?

Absolutely nothing but your dog!  If you need to bring special shampoo for your dog, please feel free to do so.  Many of our customers keep their prescription shampoos here so they don't have to keep up with it.

Do I need an appointment?

Appointments are not necessary for our self-service dog washing services; however, we prefer appointments for full-service grooming.  Walk in's are welcome time permitting.

What should I expect on my first visit to U-Scrub A Pup?

You will be asked to fill out a client information card (all information is held in strict confidence).  We use this information to help us with your dog's needs and to let you know about any upcoming events or specials.  We will give you a tour of our facility along with guidance on bathing your dog using our supplies.

What shampoos do you offer?

What shampoos do you offer? Our shampoos are made by "Bark to Basics" - they are all natural and hypoallergenic. They may seem thin to you, this is because they contain no additives, detergents,or fillers. We offer a wide range of shampoos from specialty shampoos including oatmeal, flea, deodorizing, whitening and medicated.

I am concerned about cleanliness, should I be?

We do everything we can to ensure U-Scrub A Pup is a safe and clean environment for you and your dog.  All tubs, combs, brushes, nail clippers, towels, etc. are sanitized between dogs. All urine and feces are promptly cleaned and the area disinfected.
 
Can I bring more than one dog at a time?

Of course, we have kennels available.

What about children? Are they welcome?

Yes, we want this to be a family event!  Most children like to get involved and it can teach them how to properly care for the family pet.  While we welcome children, we ask that they are monitored and will do not approach or touch any dog that does not belong to them.

My dog is people/dog aggressive, may I still use your facility?

We will make special arrangements for your dog. You can either come in before of after hours by appointment - just give us a call!

My dog is too big/physically challenged to go up steps or to be lifted into tubs. Help!

We have a specialty hydraulic tub named in honor of "Gilbert" for our special clients.  This tub is lower to the floor, allowing your dog to get in easily and then raises up to your personal comfort level.

Can I bring my cat?

Yes, our shampoos are safe for cats. We do recommend that you call for an appointment. 

What forms of payment do you accept?

We accept cash, checks, Visa and Mastercard.

850-243-9274 (WASH)